FAQ

📦 ¿Cuánto tarda en llegar mi pedido?

We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, simply contact us to initiate a return or exchange. Items must be unused, with tags attached, and in their original packaging.

🧊 ¿Cómo se utiliza en frío?

We accept all major credit cards, PayPal, Apple Pay, and Google Pay. Our checkout process is secure and encrypted for your safety.

🔥 ¿Y cómo se utiliza en caliente?

If you need to make changes or cancel your order, please contact us within 12 hours of placing it. Once the order has been processed, modifications may not be possible.

🛌 ¿Sirve para cualquier tamaño de cabeza?

Sí 😊. El material es flexible y elástico, adaptándose cómodamente a diferentes tallas.

🕒 ¿Cuánto dura el efecto frío o caliente?

Orders are typically processed within 1-2 business days. Shipping times vary depending on your location, but most customers receive their orders within 5-7 business days. Expedited shipping options are also available at checkout.

💳 ¿Qué métodos de pago aceptan?

Yes! We offer free shipping on all orders over $50. For orders under $50, standard shipping rates apply.

📩 ¿Tienes más preguntas?

Absolutely! Once your order ships, you'll receive a tracking number via email. Use this number to track your package on our website or the carrier's website.